Social Development reiterates dedication to enhancing SASSA services



23rd January 2025
Social Development Department Minister Sisisi Tolashe has pledged her guidance and commitment to improving upon South African Social Security Agency (SASSA) products and services during an engagement with all the company's senior managers in a strategic preparing session in Cape Town.

Tolashe on Tuesday expressed her heartfelt congratulations to the many social grant beneficiaries, who excelled during the 2024 matric examinations.

In the 724 156 full-time learners who registered for the National Senior Certification (NSC), 572 338 are social grant beneficiaries, representing eighty one% on the registered pupils inside the education sector.

These learners realized a commendable pass rate of 86%.

"This indicates the financial commitment government is earning while in the lives of lousy and vulnerable little ones is yielding a optimistic impact in breaking intergenerational poverty," Tolashe explained.

Reflecting on recent achievements, the sassa Minister highlighted essential milestones and ongoing priorities. She committed to urgently get more info addressing The problem of permanent leadership appointments and read more the scarcity of staff at most neighborhood places of work.

In addition, the Minister highlighted the necessity for community-based engagements and outreach routines.

"Our Group is awaiting our enormous intensification of Group outreach, exactly where we prioritise underserved regions to convey solutions closer to our persons," she reiterated.

With regards to SASSA systems, Tolashe urged management to prioritise enhancing and modernising methods to further improve accessibility, queue management and prevent fraud.

Furthermore, the Minister has asked for SASSA Performing CEO, Themba Matlou, to provide a program that seeks to take care of the challenges of payment channels in rural places by delivering an alternate Option for payments.

"We dedicate ourselves to operate with [SASSA]... We are offered all the time to address the problems collectively. Most of us have to be Remedy-driven inside our program to help make improvements click here towards the lives of our folks by means of concerted attempts," the Minister stated.

SASSA is a countrywide company click here of government that administers South Africa's social security system, together with distributing social grants on behalf with the Division of Social Development. – SAnews.gov.za


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